Terms and Conditions

Reservations and Payments

When reserving some of our services, the client must send your personal information through a photograph of your PASSPORT and a deposit.

  • COMPLETE NAME (AS APPEARED ON THE PASSPORT)
  • PASSPORT NUMBER
  • NATIONALITY
  • GENDER
  • BIRTHDAY DATE
  • PASSPORT PHOTO

Student Discount

To be able to access this discount, the client must send a photograph

from your original ISIC card to our email: info@orosperutreks.com

  • Discount for student with ISIC card $ 30
  • Discount for children from 2 to 12 $ 40

Once the client confirms his reservation, the Oros Peru Treks reservations area will send him an email with the confirmation of his tour or walk with all the details of the services included and not included in the price of the service.

Once the message is sent, the client must answer around 72 hours. In case the client does not respond to the message, the company will assume that the client has accepted the terms and conditions.

Informative session

A week before you will receive a message to your mail with the date and time of your briefing, be sure to arrive on time.

The night before your walk you will have a Pre-Hike talk with your Guide where you will have the opportunity to ask questions about your itinerary or about what you have to take to your adventure. This talk will take place in our office in Cusco or at your hotel from 5:00 pm to 7:00 pm.

In this talk your guide will give you a duffel bag (travel suitcase) so you can organize your travel equipment and clothes, if you have rented a sleeping bag you will be delivered at the same time.

Deposits

Deposits can be paid through PayPal, Money Gram or Western Union.

If you decide to pay through PayPal, there is a 6% commission for deposits using PayPal, which the client must assume.

Deposits through Money Gram and Western Union have variable rates. The amount of the deposit depends on the type of service you are booking, as follows;

Treks of several days such as Inca Trail 4d-3n, Inca Trail 2d-1n, Salkantay 5d-3n, salkantay 4d-3n, etc. They require a deposit of $ 200 per person .

Single day tour only 50% deposit is required.

The deposits are not refundable or transferable to another person, due to the moment you have made a reservation, we have already purchased the proceeds to each place to visit and train tickets.

Final payments

We accept cash (US dollars and Peruvian soles) and PayPal for final payments.

The client will not be able to make the trek until the full payment is received, either in cash or through PayPal.

Cash payments must be made days before the departure of your trekking or tour, you can pay in session or the Pre-Hike (previous meeting of the trip)

Payments in PayPal

If the customer decides to pay via PayPal you will have to pay the amount plus 6% of the tax. Our PayPal account info@orosperutreks.com