Please note that the program deposit is non-refundable. The deposit is used to purchase the ticket entrance to the Inca Trail, Machu Picchu and also the entrance for the porters (they will carry just camping equipment and the food for the trek), and once space is purchased it cannot be resold.
We will not give any refunds if a participant decides to cancel the trip prior to departure or during the trip (except the entrances to the archaeological sites and the bus/train tickets)
If We doesn’t confirm the reservation, your payment will be refunded totally.
All participants have to carry their own backpacks, including sleeping bag and mattresses unless they booked an extra porter or the service includes porters, horsemen or mules.
A participant must declare if he/she has any sickness or medical disorder and must bring his/her own medicines.
All participants must bring their original passport and, if available, their original student card ´ISIC´.
It is compulsory that all clients have personal travel insurance. This insurance must cover personal accident, medical expenses, loss of effects and all other expenses which might arise as a result of loss, damage or injury occurring to the client. We cannot be accounted for any accident or loss of personal belongings the customer caused by his/her own.
In case force majeure occurs, like an impossibility to operate the program or trek due to unusual or unforeseen circumstances outside control like: extreme weather conditions, landslides, strikes not allowing operation or putting it at risk, sudden inaccessibility of route, etc. we will propose viable solutions to operate the program within the available dates, or if impossible, will then propose an alternative program. If the alternative program chosen by the client is of lower value than that originally booked then the client is entitled to a refund of the price difference. All costs derived will be at the expense of the client. In case none of these would be feasible, View Peru would refund all the money paid except all the incurred expenses so far. General information and recommendations
Reservation: Since the number of trekking permits is limited to 500 per day (about 200 tourists and 300 trekking staff) it is important to book well in advance – especially in the high season between May and September. In the low season between December and January, it is possible to get a ticket about 20 days in advance.
Passport details: Please make sure that your passport is valid for the time you intend doing the Inca Trail. Furthermore, assure that the passport’s details you send us via email, such as the passport’s number, your name etc., are correct. Changes on short notice will complicate the entrance to Machu Picchu.
Travel Insurance: It is compulsory that all clients have personal travel insurance. This insurance must cover personal accident, medical expenses, loss of effects and all other expenses which might arise as a result of loss, damage or injury occurring to the client. We cannot be accounted for any accident or loss of personal belongings the customer caused by his/her own actions.
Porters: The Porters will only carry general camping equipment. Backpacks, sleeping bags, mattresses and additional equipment must be carried by the customer. However, if you wish to have a personal porter, this can be arranged. Please let us know in your reservation. Tips for the porters are always welcome.
Camping sites: The camping sites on the journey to Machu Picchu can vary from those described in our brochure. This is because some camping sites are already booked out, depending how far in advance a client books. In this case, the INC (Instituto Nacional de Cultura), supervising all agencies that offer the Inca Trail, will assign a camping site.
Return ticket: We will leave Aguas Calientes by train either at 2:55 pm or at 6:45 pm. This depends on the ticket availability and on how far in advance you booked your trip. During the afternoon, you will have time to have lunch in one of the nice restaurants in Aguas Calientes. Moreover, you can visit the hot springs to relax a bit. You will be back in your hotel either at about 6:00 pm or at about 10:00 pm.
Your health: It is a common misconception that because many people do the Inca Trail it must be easy. It is not. The trail is 45km (26 miles) long and involves great physical exertion to complete. Combined with high altitude and extreme weather the trek can be hard work. Therefore, we strongly recommend ensuring that you are well acclimatized, in good shape and healthy. Hence, you will enjoy your trip from the beginning on. o A participant must declare if he/she has any sickness or medical disorder and must bring his/her own medicines.